PROFESSOR-LED CARE IN ELITE SPORTDossier access · personal handling
HPA INSTITUTE / COMPLETE SERVICE OVERVIEW
50 elements of personal care.
HPA Aesthetic Identity Governance™ in elite sport: personal care led by a medical professor, aimed at preserving recognisability and natural expression over the long term. Scope and availability are agreed individually for your mandate.
Brands, sponsors and insurers can also commission this care together with the person receiving it. Scope, funding and personal permissions are agreed jointly.
S01 · Both programmes
Personal Lead Professor and agreed cover
What you receive
A named professor leads your long-term care; responsibility and cover are clearly defined.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Personal responsibility, cover and confirmed availability are agreed for both programmes before the mandate begins.
S02 · Both programmes
Medical baseline profile for face, skin and hair
What you receive
A structured medical profile records face, skin, hair and other relevant areas, including expressions, individual anatomy and distinctive features.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Your concern and the medical findings determine the appropriate scope of examination.
S03 · Both programmes
Aesthetic identity and personal preservation goals
What you receive
Together, you record which features you want to preserve or change, which should remain unchanged and which developments you would like to observe first.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Your goals and medically appropriate options are discussed personally and adjusted as needed.
S04 · Both programmes
Aesthetic advice that looks ahead
What you receive
You discuss options in the context of your recognisability and natural expression. Medical findings, aesthetic observations and personal recommendations are clearly distinguished.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Your own wishes and medical appropriateness jointly underpin every decision.
S05 · Both programmes
Medical progress photography
What you receive
Comparable photographs authorised by you document progress; the conditions and purpose of the images are recorded.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Every use of your images is agreed with you separately for its purpose.
S06 · Both programmes
Appearance Passport
What you receive
A confidential, version-controlled record brings relevant findings, personal goals and decisions together. A targeted care summary can be prepared for other treating practitioners.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Access, scope and purpose of every disclosure are specifically agreed with you.
S07 · Both programmes
Your sport and its physical demands
What you receive
Your actual training and competition conditions, exposures and equipment inform aesthetic medical planning.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
The physical demands of your sport are assessed and incorporated into your personal plan.
S08 · Both programmes
Personal season and competition calendar
What you receive
A jointly agreed overview connects competition, training and recovery with the windows for your long-term care.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
You choose which appointments to share and consent separately to any calendar synchronisation you want.
S09 · Both programmes
Calendar for media and brand appearances
What you receive
Known shoots, press and brand appearances, and important private events are added to your personal care plan early.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Medical planning for your appearance at media and brand events.
S10 · Both programmes
Individual treatment and recovery windows
What you receive
You receive individually assessed treatment windows and clear guidance on when to proceed or postpone.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
The procedure, healing and sporting demands determine the appropriate intervals.
S11 · Both programmes
Protected windows before important appearances
What you receive
Before important events, we agree when established routines take priority and new, medically non-essential aesthetic measures are deferred.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Medically necessary acute care always takes priority.
S12 · Both programmes
Long-term skin strategy and skin quality
What you receive
Your personal skin goals are translated into a practical care plan that evolves throughout your career.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Specific skin goals, medical findings and practical care guide your personal advice.
S13 · Both programmes
Personal UV and outdoor plan
What you receive
Planning considers your actual time outdoors, climate conditions and skin tolerance.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Your time outdoors, climate and tolerance determine the personal plan.
S14 · Both programmes
Equipment, contact areas and friction
What you receive
Relevant pressure and friction areas are documented and considered in planning and any necessary coordination.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Safety-related equipment questions and possible changes are discussed and approved with the responsible specialists.
S15 · Both programmes
Skin and care routines when travelling
What you receive
A portable routine and individually discussed adjustments support your skin and hair care through travel and climate changes.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Personal skin and care routines for travel and changing climates.
S16 · Both programmes
Your everyday care routine
What you receive
Brief, specific care instructions fit your everyday life, competition calendar and special appearances.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
You choose your products freely. Product costs are discussed separately and transparently in advance.
S17 · Both programmes
Tolerance profile and individual exclusions
What you receive
Known intolerances, previous reactions and procedures unsuitable for you are clearly recorded.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Personal reports and medically confirmed allergies are clearly documented.
S18 · Both programmes
New skin changes and dermatological assessment
What you receive
Your professor makes an initial assessment, arranges dermatological investigation if needed and incorporates the findings into your plan.
Who looks after you
Your Lead Professor coordinates specialist input. The treating specialist is responsible for examination and treatment.
What you should know
The scope and cost of specialist treatment are agreed separately.
S19 · Both programmes
Hair, scalp and investigation of causes
What you receive
A personal hair and scalp profile connects relevant findings with a coordinated plan to investigate causes.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Your hair goals and clinically appropriate options are discussed personally in light of the findings.
S20 · Both programmes
Long-term hair transplant planning
What you receive
If you wish, specialist assessment and long-term hair transplant planning are incorporated into your personal hair strategy.
Who looks after you
Your Lead Professor coordinates specialist input. The treating specialist is responsible for examination and treatment.
What you should know
Surgery, medicines and follow-up treatments are agreed separately, with their respective scope and costs.
S21 · Both programmes
Scar follow-up and early plastic and aesthetic surgery input
What you receive
Relevant scars are followed over time. Where needed, early plastic and aesthetic surgery input is coordinated with acute or team care.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Acute care takes priority and remains with the team treating the injury.
S22 · Both programmes
Changes through the season
What you receive
Changes in your face, skin and hair are compared with your baseline profile and considered in the context of the current season phase.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Aesthetic changes are followed; sports medical questions are handled by the responsible care team.
S23 · Both programmes
Aesthetic support during weight and body changes
What you receive
Before an aesthetic correction is considered, the course of change, causes and personal goals are assessed in their sporting and medical context.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Aesthetic options are assessed individually. Weight management remains with the relevant specialists.
S24 · Both programmes
Preparing for important appearances
What you receive
A personal event plan combines established preparation, deliberately deferred measures and a clear contact channel.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Appropriate processes are provided for both appearance preparation and urgent concerns.
S25 · Both programmes
Medical assessment before an important appearance
What you receive
An unexpected concern is assessed for urgency. The appropriate next care step is discussed with you and documented.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Medical urgency assessment leads to the appropriate next care step.
S26 · Both programmes
Independent review of external treatment proposals
What you receive
You receive a written assessment of an external proposal within your long-term strategy, including risks, alternatives and open questions.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Specialist assessment requires sufficient findings; the treating specialist is responsible for examination and treatment.
S27 · Both programmes
Support after an unwanted treatment outcome
What you receive
After an external treatment, urgency and care needs are assessed. Possible next steps and any later corrective plan undergo specialist review.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
In an emergency, seek appropriate acute care immediately. Further corrective options are assessed individually.
S28 · Both programmes
Assessing surgical options
What you receive
At your request and where indicated, surgical options, suitable time windows and an additional specialist opinion are considered within your long-term plan.
Who looks after you
Your Lead Professor coordinates specialist input. The treating specialist is responsible for examination and treatment.
What you should know
Surgery and injection treatments are agreed separately, including scope and costs.
S29 · Both programmes
Required second professor's assessment
What you receive
Before specified changes that are permanent or difficult to reverse, a second professor's documented assessment helps you make an informed decision.
Who looks after you
Your Lead Professor and a second professor with relevant specialist expertise assess your concern.
What you should know
Part of the shared medical standard of both programmes.
S30 · Both programmes
Regular professor-led case and strategy discussions
What you receive
Selected clinical and strategic questions are reviewed by several professors, with their findings incorporated into your long-term care.
Who looks after you
Your Lead Professor and a second professor with relevant specialist expertise assess your concern.
What you should know
Regular specialist review in both programmes; additional appointments may be agreed within the Private mandate.
S31 · Both programmes
Smile and dental coordination
What you receive
Your smile is considered part of your personal aesthetic identity. Any necessary dental consultation is coordinated.
Who looks after you
Your Lead Professor coordinates specialist input. The treating specialist is responsible for examination and treatment.
What you should know
Dental diagnosis and treatment are provided by the responsible dentists under a separate agreement.
S32 · Both programmes
Grooming and make-up coordination
What you receive
Where needed, non-medical preparation for an appearance is coordinated with suitable providers and your personal wishes.
Who looks after you
Your dedicated coordinator manages the practical arrangements. Medical decisions remain with the doctors responsible for your care.
What you should know
Grooming and make-up are commissioned separately. Medically relevant changes are assessed by a doctor.
S33 · Both programmes
Specialist assessment of the hand, wrist and elbow
What you receive
For suitable concerns, contact with hand, wrist or elbow specialists can be arranged and assessment coordinated.
Who looks after you
Your Lead Professor coordinates specialist input. The treating specialist is responsible for examination and treatment.
What you should know
Specialist assessment according to individual need; rehabilitation and return to sport are supported by the responsible teams.
S34 · Both programmes
Coordination with team and sports medicine
What you receive
Information and responsibilities relevant to your care are coordinated with the medical teams involved.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Coordination takes place with your permission and clearly defined responsibility among the treating teams.
S35 · Both programmes
Annual review of your identity and care strategy
What you receive
At your annual strategy review, you discuss your progress, what you wish to preserve or change, and the season ahead. Together, you update your plan.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
The annual strategy review is included in both programmes. Its duration and scope are agreed as part of your care.
S36 · Both programmes
Aesthetic identity in new career and life stages
What you receive
Your long-term strategy adapts to personal, professional and physical changes, including the transition beyond an active sporting career.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Your personal wishes set the aesthetic direction for new career and life stages.
S37 · Both programmes
Coordinating local care abroad
What you receive
When needed, we assess a suitable local contact and their actual availability, and prepare a relevant care summary for the handover.
Who looks after you
Your dedicated coordinator manages the practical arrangements. Medical decisions remain with the doctors responsible for your care.
What you should know
Local availability is confirmed in advance. On-site examinations and treatments are agreed and billed separately.
S38 · Both programmes
Digital continuity with your professor
What you receive
Digital consultations build on your care to date. We agree a suitable contact channel for your current location.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Location, medical authorisation and insurance cover are established before any specific care.
S39 · Private · Separate option
The option for your professor to attend in person
What you receive
For selected events or situations, personal travel by your professor can be individually assessed and agreed within the Private mandate.
Who looks after you
Your dedicated coordinator manages the practical arrangements. Medical decisions remain with the doctors responsible for your care.
What you should know
A separately agreed travel option within the Private mandate, with its own cost plan and prior confirmation of authorisation and accreditation.
S40 · Private · Separate option
Additional time for event and travel planning
What you receive
Additional reserved coordination and consultation capacity supports planning when travel, competitions and public commitments are closely intertwined.
Who looks after you
Your dedicated coordinator manages the practical arrangements. Medical decisions remain with the doctors responsible for your care.
What you should know
Additional reserved time in the Private mandate; the same basic medical standard in both programmes.
S41 · Both programmes
Specific permissions for your personal circle
What you receive
Communication, appointments, billing and medical information are shared through specific permissions for family, management and commissioning brands, sponsors or insurers.
Who looks after you
Your dedicated coordinator manages the practical arrangements. Medical decisions remain with the doctors responsible for your care.
What you should know
Medical access and funding are governed separately; every permission is established personally.
S42 · Both programmes
Protected admission pathway for minors
What you receive
For minors, admission, legal guardianship, consent and safeguarding needs are reviewed through a separate personal process.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
A personal safeguarding review clarifying guardianship, consent and requirements at the relevant care location.
S43 · Both programmes
A personal review of how care fits your needs
What you receive
A sport-related enquiry provides the basis for a personal review of your concern, responsibility and available care capacity.
Who looks after you
Your dedicated coordinator manages the practical arrangements. Medical decisions remain with the doctors responsible for your care.
What you should know
Admission is decided after a personal specialist and organisational review.
S44 · Both programmes
Scope of care and contract duration
What you receive
You choose the appropriate scope of care. After the separately agreed three-month initial phase, a contract for one, three or five years may be concluded.
Who looks after you
Your dedicated coordinator manages the practical arrangements. Medical decisions remain with the doctors responsible for your care.
What you should know
Scope, duration, costs and termination rights are expressly agreed. Procedures are assessed individually and agreed separately.
S45 · Both programmes
Agreed availability and contact channels
What you receive
Contact channels, service hours, cover and the process for urgent concerns are defined for your mandate.
Who looks after you
Your dedicated coordinator manages the practical arrangements. Medical decisions remain with the doctors responsible for your care.
What you should know
Organisational replies, medical assessment and on-site care each have an agreed scope and timeframe.
S46 · Both programmes
Autonomy when facing outside expectations
What you receive
Expectations from brands, sponsors, insurers or management are discussed confidentially with you. Your personal goals and voluntary decisions determine the medical care.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Your personal consent and medical appropriateness guide every aesthetic decision.
S47 · Both programmes
Individual review of sporting rules
What you receive
The responsible league or federation and relevant questions about medicines and methods are identified and documented.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Review of the rules specifically applicable to your league, federation and competition.
S48 · Both programmes
Personal coordination contact
What you receive
A named organisational contact follows agreed tasks, handovers and responses, keeping your care process coordinated.
Who looks after you
Your dedicated coordinator manages the practical arrangements. Medical decisions remain with the doctors responsible for your care.
What you should know
Your coordination contact manages arrangements; the responsible doctors make medical decisions.
S49 · Both programmes
Who receives which information
What you receive
Together, we agree what your family, management, brand or insurer may receive, such as appointments, invoices or care records you have approved for sharing. This also covers the period after a campaign.
Who looks after you
Your dedicated coordinator manages the practical arrangements. Medical decisions remain with the doctors responsible for your care.
What you should know
Medical information is shared within the arrangements agreed with the individual. For minors, we also take account of legal guardianship and safeguarding needs.
S50 · Both programmes
Your decisions. Clearly recorded.
What you receive
Your professor clearly records the options, benefits and risks discussed, along with your decision. You can review everything in your own time and refer back to it later.
Who looks after you
Your Lead Professor oversees your care, bringing in the relevant specialists when needed.
What you should know
Documentation is part of your personal consultation. You decide on each treatment after your doctor has explained what it involves.
